Report Lost or Stolen Card
Lost and stolen Debit Cards can now be reported and deactivated immediately using the Total Access Internet Banking System or the Express Telephone Banking System.
To report a lost or stolen Debit Card, log on to Total Access. Click on the OPTIONS tab and once the Options screen appears, click on Debit Card on the blue bar toward the top right of the page.
A listing of all of the Debit Cards tied to your Total Access Accounts will appear and show their current status.
To report a card as lost or stolen and immediately deactivate it, click the Lost/Stolen box at the right of the desired card and make sure that the check mark appears in the box. Then click on Submit at the bottom of the page.
A new screen will appear asking you to confirm your request. To complete your request click on confirm at the bottom of the page.
A new screen will appear that will show the Current Status as Lost/Stolen. This completes the process of reporting a Lost or Stolen Card.
To get back to the Home Page and the Total Access Login, just minimize or close this browser window
IF YOU ARE NOT A TOTAL ACCESS USER PLEASE CALL Express Phone Banking at 979-251-6103 and follow the telephone prompts to report and deactivate your lost or stolen card.